Why you should forget what your mother told you

August 15, 2012 Uncategorized

One reason that people and their companies underachieve is that they apply a two-word mantra they learnt from mum or dad to the wrong environment: business. These two words are the reason that people and organisations stop asking too soon before you get the key information you need to win a piece of customer business […]

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What we can learn from the East about Goal Setting

April 20, 2012 contrarian commentaries

Comparing Eastern and Western Wisdom, there are similarities in goal-setting, and also some important differences. East and West are imprecise terms – but for the purpose of saying anything at all on the subject, I’ll use them anyway. Having looked at, taught, and experimented with each – the differences contain the key to why in my […]

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Should you rehearse or be spontaneous?

March 8, 2012 Influence and Persuasion

Have you ever gone to a meeting, planning to say something. Then you say it in the meeting and it falls flat? You may at this point decide that there is no point doing planning because it makes you less spontaneous. You have just missed the point. You rehearse in order to be spontaneous. The […]

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Slow Down To Go Faster

January 4, 2012 Inspiring Stories

When I was 19 I rode a motorbike. Then I did this course where we rode around a real racetrack. After ½ an hour, Richard our riding instructor said “Get up to 100kph, then brake as hard as you can. So I did. He told me “It took you 44 meters. Daniel, you are a […]

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“Are you an electric guitar in an orchestra?”

August 17, 2011 Influence and Persuasion

A company is like an orchestra; its message to consumers is the soloist. The soloist should be unique, yet play the same tune, rhythm and musical score as the orchestra. Most companies fall into one of two traps: they either reflect, or ignore what their own orchestra (company) is doing. Method 1: All science, no art When people accurately reflect what […]

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The case for chaos

June 2, 2011 contrarian commentaries

I’m sure you’ve noticed that cliches are a dime a dozen. But have you ever thought that there was a time that a cliche was like hen’s teeth? – rare, original and compelling. Then what happened? Because it was rare, original and compelling – everyone from here to Timbuktu started “wow – this phrase is […]

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The Sixth Stage of Incredible Influence

May 26, 2011 Vital Soft Skills

Have you ever been very close to getting someone’s agreement on something, or even got their agreement, but then at the 11th hour something unexpected happened? When you reflect, hasn’t this happened a small – and yet significant amount of the time? And isn’t this the most emotionally and often financially costly part of the […]

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The Fifth Stage of Incredible Influence

May 19, 2011 Vital Soft Skills

Two waiters deliver 200mls of water to a customer. The first one pours water on the head of the customer. The second one gives the customer water in a glass. Each customer received the same content – but their experiences were different. Why? The second customer was given a container for that content. That container […]

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The Fourth Stage of Incredible Influence

May 12, 2011 Vital Soft Skills

Have you ever noticed that if you have a weakness and you don’t talk about it, its like you are broadcasting it and they are hearing it anyway? The fourth stage of incredible influence (also called “their ears”) is about managing what the other person hears. There are two aspects to this – and you’ll […]

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The Third Stage of Incredible Influence

May 4, 2011 Vital Soft Skills

Have you ever wondered how some people just manage to inspire others and create clarity that compels immediate action? In this post you’ll see the simplest and most neglected reason. The third stage of incredible influence is “your mouth”. If its not moving – the chances that you are influencing are pretty low. But if […]

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